How to Hire the Right Security Guard Company for Your Business
Finding the right security guard company for your business can be a difficult decision. If you’re having trouble finding the right company, here are some tips that will make it a breeze.
Find a Company with a Proven Track Record
When it comes to security guard companies, you want to find one with significant experience and a proven track record.
Look for a company that has experience providing the services that you need. If you want VIP protection, look for a security guard company that has expertise protecting executives, celebrities and other very important people.
It’s not worth the risk hiring a company that is under-qualified just because they offer a low rate. Before you look at price, take a look at their track record.
This is very important. Don’t take their word just because they say they have experience. Any reputable security guard company should have a list of references.
Don’t cut any corners. Actually call the references. Be sure to ask them:
- How would you rate the professionalism of the company?
- How were the security guards dressed? Did they look professional?
- Were there any issues that arose?
- Was there anything that surprised you about their service?
- Why did you decide to go with this company?
Asking references these questions will help give you a better idea about the company’s reputation.
Find Out More about the Company
It’s up to you to do your research on the companies. Look at their websites as well as print materials. Make sure their philosophy and capabilities meet your needs.
You’ll want to examine:
- How they work with you
- Their structure and order of command
- Contingency plans for potential problems and mistakes
- Pricing and billing
- How they stay in contact with you
Try to find a company that will make the startup process as seamless as possible. If you notice that you’re being bounced around to numerous people, you may want to go with another company. In the end it’s all about what makes you feel comfortable.
As you’re learning more about the company, check all credentials. Look at their rating with the Better Business Bureau as well as the bureau of labor. Look for any potential red flags such as:
- Bad Better Business Bureau grades
- Complaints made about the company’s service
- Guards complaining that they didn’t get paid
If you see any of these warning signs, you’ll probably want to avoid the company.
You want a security guard company that will be a good partner. Find a company that understands your goals and mission as a business. Meet the person that you’ll be working with on a daily basis. You want to make sure that you’re compatible with the business as well as key employees who will be overseeing your security. Trust your instinct. If they don’t seem like a good fit, consider your other options.
Take a Look at the Guards
You’ll want to meet some of the guards. They’ll be the ones protecting your property. Make sure they look presentable.
- Are their uniforms clean and neat?
- Do they have professional haircuts?
- Do they know how to communicate with people?
- Are they polite?
- Do they like their job?
- Are they responsible?
You want to find a company that properly trains and takes care of their guards. It will mean less turnover and better protection.
Make sure that it’s easy to communicate with the company. They should be able to understand your needs. They should also be easy to get ahold of when needed. If you’re noticing communication problems with a perspective company, you’ll want to look somewhere else.
Ask about Post Event/Assignment Support
Look for a company that will provide support even after the job is done. It’s the sign of a good company.
Following these tips will help you find a good security guard company. Be sure to take your time throughout the process and trust your instincts.